Engagement and Assessment Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Engagement and Assessment flashcards as text
A case manager uses open-ended questions, affirmations, reflective listening, and summaries during client engagement. This set of techniques is associated with:
Answer: Motivational Interviewing (OARS)
OARS — Open questions, Affirmations, Reflective listening, and Summaries — are the core communication techniques of Motivational Interviewing.
Which assessment tool is specifically designed to screen for alcohol use disorder in primary and behavioral health settings?
Answer: AUDIT
The Alcohol Use Disorders Identification Test (AUDIT) is a validated 10-item tool developed by the WHO to screen for harmful and hazardous alcohol consumption.
A case manager is assessing a Spanish-speaking client using a family member as an interpreter. The MAIN concern with this approach is:
Answer: Confidentiality breaches and inaccurate translation may compromise assessment quality
Using family members as interpreters risks confidentiality violations, inaccurate translation, and power dynamics that distort clinical information.
A client scores 15 on the PHQ-9. This score indicates:
Answer: Moderately severe depression — active treatment is warranted
A PHQ-9 score of 15-19 indicates moderately severe depression, which typically warrants initiation or adjustment of active treatment.
When conducting a mental status examination (MSE), which domain specifically evaluates whether a client understands the nature and consequences of their condition?
Answer: Insight
Insight in the MSE refers to the client's awareness and understanding of their illness, symptoms, and the need for treatment.
During engagement, a client states, 'I only came here because my parole officer said I had to.' The case manager's BEST initial response is to:
Answer: Acknowledge the external pressure and explore what the client personally hopes to get from the meetings
Acknowledging external pressure while exploring any personal goals the client may have builds engagement even with initially unmotivated clients.
Which of the following is a key principle of trauma-informed care that should guide the engagement and assessment process?
Answer: Prioritizing safety, trustworthiness, choice, collaboration, and empowerment
SAMHSA's six principles of trauma-informed care — safety, trustworthiness, peer support, collaboration, empowerment, and cultural issues — guide engagement to avoid re-traumatization.