Community Resources and Referral Systems Flashcards
7 cards from real CBHCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Community Resources and Referral Systems flashcards as text
A case manager is working with a client who has Medicare Part A and Part B but needs outpatient prescription coverage. Which program should the case manager refer the client to?
Answer: Medicare Part D
Medicare Part D is the prescription drug coverage program that supplements Medicare Parts A and B.
When a case manager determines that a client needs peer support services, which credential indicates a provider has lived experience with mental health recovery?
Answer: Certified Peer Specialist (CPS)
Certified Peer Specialists have personal lived experience with mental health or substance use recovery and are trained to support others.
A client is being discharged from inpatient psychiatric care and requires 24/7 supervision but does not need hospital-level care. Which community-based level of care is most appropriate?
Answer: Crisis residential or step-down facility
Crisis residential or step-down facilities provide 24-hour supervised care for clients transitioning out of inpatient settings who still need structured support.
A CBHCM case manager identifies that a client's housing instability is negatively impacting their mental health treatment. Which federal housing program specifically targets individuals with serious mental illness?
Answer: Shelter Plus Care (S+C)
Shelter Plus Care (S+C) is a HUD program specifically designed to provide rental assistance paired with supportive services for homeless people with serious mental illness.
Which of the following best describes the 'no wrong door' approach in behavioral health service systems?
Answer: Any point of entry into the system can connect clients to appropriate services
The 'no wrong door' model ensures that regardless of where a person enters the service system, they can be connected to the appropriate resources and supports.
A case manager is helping a client with a substance use disorder find employment. Which federally funded vocational program specifically supports people with disabilities, including SUD, in gaining employment?
Answer: Vocational Rehabilitation (VR)
Vocational Rehabilitation (VR) is a federally and state-funded program that provides employment services to people with physical or mental disabilities, including substance use disorders.
A behavioral health case manager receives a referral for a Spanish-speaking client who reports domestic violence. Which action is the FIRST priority?
Answer: Assess immediate safety and connect to a DV shelter with bilingual services
Safety is always the first priority in domestic violence situations; connecting the client to a DV shelter with bilingual services addresses both immediate safety and language access needs.