CAT Project and Client Management 2

Question 1

A client changes the scope of an AV installation mid-project by adding 12 additional ceiling speakers. What is the FIRST step a CAT should take?

Accepted Answer

Issue a formal change order documenting added cost and timeline impact

Answer

A formal change order protects both parties by documenting scope changes, revised costs, and updated timelines before work begins.

Question 2

Which document establishes the agreed-upon deliverables, schedule, and payment terms for a commercial AV project?

Accepted Answer

Contract/Statement of Work

Answer

A contract or Statement of Work defines deliverables, schedule, and payment terms and is the binding agreement between client and contractor.

Question 3

During a site walkthrough for a new boardroom AV system, you discover the ceiling height is 2 feet lower than shown on the architect's drawings. What should you do?

Accepted Answer

Submit an RFI to the architect to resolve the discrepancy

Answer

An RFI formally documents discrepancies between drawings and field conditions so the design team can issue corrected documentation.

Question 4

A commercial AV project has a hard opening deadline for a hotel grand ballroom. Which scheduling tool is MOST useful for identifying tasks that cannot be delayed without pushing the completion date?

Accepted Answer

Critical path method (CPM)

Answer

The critical path method identifies the sequence of dependent tasks whose delay would directly extend the overall project duration.

Question 5

A client requests a system demonstration before final payment is released. This review is BEST described as:

Accepted Answer

System acceptance testing (SAT)

Answer

System acceptance testing (SAT) is a formal client verification that the installed system meets specified performance requirements before final payment.

(CAT) Commercial Audio Technician Practice Test

(CAT) Commercial Audio Technician Practice Test

CAT Project and Client Management 2