Quality Assurance & Compliance Flashcards

Which quality model defines software quality in terms of six main characteristics including functionality, reliability, usability, efficiency, maintainability, and portability?

Answer: ISO/IEC 9126

ISO/IEC 9126 defines software quality using those six main characteristics as its top-level quality model.

A QA team discovers that a critical defect escaped to production despite passing all test phases. What process should be initiated first?

Answer: Conduct a root cause analysis (RCA)

Root cause analysis identifies the underlying reason for the escape so corrective actions can prevent recurrence.

In compliance testing, what does 'traceability' primarily ensure?

Answer: Each requirement is covered by at least one test case

Traceability ensures every requirement maps to test cases, proving coverage for compliance audits.

Which audit type is performed by an organization on its own processes and products to assess quality?

Answer: Internal audit

Internal audits are self-assessments conducted by the organization to evaluate its own quality practices.

A software product must comply with HIPAA. Which testing activity is MOST critical for compliance?

Answer: Security and data privacy testing

HIPAA mandates protection of health information, making security and data privacy testing the most critical compliance activity.

What is the purpose of a Quality Management System (QMS)?

Answer: To document, implement, and continually improve quality processes

A QMS provides the framework for documenting, implementing, monitoring, and improving quality-related processes organization-wide.

When a test process is assessed using TMMi (Test Maturity Model integration), which level indicates that testing is defined and documented as a standard process?

Answer: Level 3 – Defined

TMMi Level 3 (Defined) means the test process is documented, standardized, and integrated across the organization.