Empathy and Equity Flashcards

In a CASPer scenario, a patient from a marginalized community expresses distrust of the healthcare system. The most empathic response is to:

Answer: Acknowledge their experience and explore what the system can do to address their concerns

Acknowledging historical and systemic reasons for distrust validates the patient's experience and is the foundation for rebuilding trust.

Which of the following BEST defines equity in a CASPer healthcare context?

Answer: Providing additional resources to those who need them to achieve equal health outcomes

Equity means allocating resources based on need, not uniformity, to achieve fair and just outcomes for all patients.

A CASPer scenario shows a patient in visible distress who says 'I'm fine.' An empathic response is to:

Answer: Gently acknowledge the discrepancy between their words and their appearance and invite them to share

Gently naming the discrepancy opens a door for the patient to share while respecting their pace and agency.

Implicit bias in a CASPer healthcare scenario can MOST directly harm patients by:

Answer: Leading to differential quality of care based on race, gender, or socioeconomic status

Implicit bias leads to systemic disparities in diagnosis, treatment, and pain management across patient populations.

When a CASPer prompt involves a patient with a disability, the most equitable approach is to:

Answer: Ask the patient directly what accommodations would help them best

Asking patients about their own accommodation needs respects their autonomy and expertise about their own disability.

Empathy in a CASPer scenario differs from sympathy in that empathy:

Answer: Involves understanding and sharing the other person's perspective and feelings

Empathy involves actively working to understand another's perspective, while sympathy is a reaction focused on one's own emotional response.