CART Client Interaction and Accessibility Compliance 4 — Questions and Answers
Question 1: A CART provider writing in a courtroom for a deaf juror produces a realtime text. What is the status of that text?
- It is an accessibility aid, not the official record (Correct answer)
- It is admissible evidence
- It replaces the official reporter's notes
- It is the official court record
Correct answer: It is an accessibility aid, not the official record
CART output provides access and does not serve as the official verbatim record.
Question 2: For a remote CART session via video conference, which factor most affects accuracy?
- The provider's typing speed on a QWERTY keyboard
- Clear audio quality delivered to the provider (Correct answer)
- Number of attendees
- Screen resolution of the consumer
Correct answer: Clear audio quality delivered to the provider
Remote CART depends on a clean audio feed because the provider cannot hear the room directly.
Question 3: A student asks the CART provider for the edited transcript, but the college's policy restricts transcripts of copyrighted lectures. The provider should:
- Send it anyway because the student is the consumer
- Delete it without telling anyone
- Follow the contracting agreement and institution's policy on transcript distribution (Correct answer)
- Post it publicly online
Correct answer: Follow the contracting agreement and institution's policy on transcript distribution
Transcript ownership and distribution are governed by the agreement with the hiring entity and its policies.
Question 4: Which practice best demonstrates respectful communication with a client who identifies as culturally Deaf?
- Shouting so they can hear you
- Calling the client 'hearing impaired' regardless of preference
- Using the client's preferred terminology and addressing them directly (Correct answer)
- Speaking only to their companion
Correct answer: Using the client's preferred terminology and addressing them directly
Respecting self-identified terminology and speaking directly to the consumer shows professionalism.
Question 5: During a meeting, a participant tells a CART provider, 'Don't write this part, it's off the record.' The consumer is still present. What should the provider generally do?
- Summarize it later
- Stop writing silently
- Leave the room
- Continue writing so the consumer has equal access to what is said in their presence (Correct answer)
Correct answer: Continue writing so the consumer has equal access to what is said in their presence
Equal access means the consumer receives everything hearing participants in the room receive.
Question 6: Which law extended accessibility requirements, including captioning of IP-delivered video previously shown on TV, to modern communications technologies?
- The Telecommunications Act of 1934
- The 21st Century Communications and Video Accessibility Act (CVAA) (Correct answer)
- FERPA
- Section 504
Correct answer: The 21st Century Communications and Video Accessibility Act (CVAA)
The CVAA of 2010 updated accessibility rules for internet-delivered video and advanced communications.
Question 7: The best physical placement of a CART display for an in-person consumer is:
- Behind the consumer
- Facing the audience
- Where the consumer can view both the screen and the speaker comfortably (Correct answer)
- At the back of the room
Correct answer: Where the consumer can view both the screen and the speaker comfortably
Placement should let the consumer follow text while still seeing the speaker and visuals.
CART Client Interaction and Accessibility Compliance 4
A CART provider writing in a courtroom for a deaf juror produces a realtime text.
What is the status of that text?