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Client Interaction and Accessibility Compliance Flashcards

7 cards from real CART practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Client Interaction and Accessibility Compliance flashcards as text

  1. A CART provider writing in a courtroom for a deaf juror produces a realtime text. What is the status of that text?

    Answer: It is an accessibility aid, not the official record

    CART output provides access and does not serve as the official verbatim record.

  2. For a remote CART session via video conference, which factor most affects accuracy?

    Answer: Clear audio quality delivered to the provider

    Remote CART depends on a clean audio feed because the provider cannot hear the room directly.

  3. A student asks the CART provider for the edited transcript, but the college's policy restricts transcripts of copyrighted lectures. The provider should:

    Answer: Follow the contracting agreement and institution's policy on transcript distribution

    Transcript ownership and distribution are governed by the agreement with the hiring entity and its policies.

  4. Which practice best demonstrates respectful communication with a client who identifies as culturally Deaf?

    Answer: Using the client's preferred terminology and addressing them directly

    Respecting self-identified terminology and speaking directly to the consumer shows professionalism.

  5. During a meeting, a participant tells a CART provider, 'Don't write this part, it's off the record.' The consumer is still present. What should the provider generally do?

    Answer: Continue writing so the consumer has equal access to what is said in their presence

    Equal access means the consumer receives everything hearing participants in the room receive.

  6. Which law extended accessibility requirements, including captioning of IP-delivered video previously shown on TV, to modern communications technologies?

    Answer: The 21st Century Communications and Video Accessibility Act (CVAA)

    The CVAA of 2010 updated accessibility rules for internet-delivered video and advanced communications.

  7. The best physical placement of a CART display for an in-person consumer is:

    Answer: Where the consumer can view both the screen and the speaker comfortably

    Placement should let the consumer follow text while still seeing the speaker and visuals.