CART Client Interaction and Accessibility Compliance 2 — Questions and Answers
Question 1: Under ADA Title II, whose request must a public entity give primary consideration when choosing an auxiliary aid such as CART?
- The event presenter
- The individual with a disability (Correct answer)
- The ADA coordinator's
- The lowest-cost vendor
Correct answer: The individual with a disability
Title II regulations (28 CFR 35.160) require primary consideration of the requests of the individual with a disability.
Question 2: Which ADA title covers CART access in a privately owned movie theater, hotel conference, or private university?
- Title II
- Title III (Correct answer)
- Title IV
- Title I
Correct answer: Title III
Title III applies to public accommodations operated by private entities.
Question 3: A private business wants to add a fee to a deaf attendee's registration to cover the cost of CART. Under the ADA, this is:
- Allowed only for multi-day events
- Allowed if the fee is disclosed in advance
- Allowed if the client requested a specific provider
- Prohibited as a surcharge on a person with a disability (Correct answer)
Correct answer: Prohibited as a surcharge on a person with a disability
ADA regulations prohibit charging individuals with disabilities to cover the cost of required auxiliary aids.
Question 4: During a college lecture, the CART consumer asks the provider whether the professor's argument makes sense. The best response is to:
- Type the question into the transcript for the class
- Ask the professor to clarify
- Give a brief honest opinion
- Politely decline to offer personal opinions and continue providing access (Correct answer)
Correct answer: Politely decline to offer personal opinions and continue providing access
CART ethics require impartiality, so providers do not offer personal opinions on content.
Question 5: Which federal law applies to CART access in programs receiving federal financial assistance, regardless of ADA coverage?
- The CVAA
- Section 504 of the Rehabilitation Act (Correct answer)
- Section 508 of the Rehabilitation Act
- FERPA
Correct answer: Section 504 of the Rehabilitation Act
Section 504 prohibits disability discrimination in federally funded programs and activities.
Question 6: Before a technical engineering seminar, what is the most effective step a CART provider can take to improve realtime accuracy?
- Plan to fix terms only in the final transcript
- Ask presenters to avoid jargon
- Ask the client to sit closer to the speaker
- Request slides, agendas, and speaker names in advance to build a job dictionary (Correct answer)
Correct answer: Request slides, agendas, and speaker names in advance to build a job dictionary
Prep materials let the provider define terms and names in the dictionary before the session.
Question 7: An employer receives a request for CART at a mandatory staff training. Which ADA title primarily governs this employee accommodation?
- Title II
- Title V
- Title III
- Title I (Correct answer)
Correct answer: Title I
Title I covers reasonable accommodations in employment.
CART Client Interaction and Accessibility Compliance 2
Under ADA Title II, whose request must a public entity give primary consideration when choosing an auxiliary aid such as CART?