Client Interaction and Accessibility Compliance Flashcards

Under ADA Title II, whose request must a public entity give primary consideration when choosing an auxiliary aid such as CART?

Answer: The individual with a disability

Title II regulations (28 CFR 35.160) require primary consideration of the requests of the individual with a disability.

Which ADA title covers CART access in a privately owned movie theater, hotel conference, or private university?

Answer: Title III

Title III applies to public accommodations operated by private entities.

A private business wants to add a fee to a deaf attendee's registration to cover the cost of CART. Under the ADA, this is:

Answer: Prohibited as a surcharge on a person with a disability

ADA regulations prohibit charging individuals with disabilities to cover the cost of required auxiliary aids.

During a college lecture, the CART consumer asks the provider whether the professor's argument makes sense. The best response is to:

Answer: Politely decline to offer personal opinions and continue providing access

CART ethics require impartiality, so providers do not offer personal opinions on content.

Which federal law applies to CART access in programs receiving federal financial assistance, regardless of ADA coverage?

Answer: Section 504 of the Rehabilitation Act

Section 504 prohibits disability discrimination in federally funded programs and activities.

Before a technical engineering seminar, what is the most effective step a CART provider can take to improve realtime accuracy?

Answer: Request slides, agendas, and speaker names in advance to build a job dictionary

Prep materials let the provider define terms and names in the dictionary before the session.

An employer receives a request for CART at a mandatory staff training. Which ADA title primarily governs this employee accommodation?

Answer: Title I

Title I covers reasonable accommodations in employment.