Technical Proficiency and Equipment Management Flashcards

Before a remote CART session, what is the best way to make sure the consumer can hear and the provider can follow the audio?

Answer: Do a test call to check audio quality, latency, and the streaming link

A pre-session tech check finds audio and connection problems before they affect access.

Why might a CART provider use a dedicated headset with a noise-canceling microphone for remote work?

Answer: To hear the speaker clearly and talk to the host without background noise

Clear audio input is essential for accurate remote captioning.

Which practice best protects confidential information in CART files stored on a laptop?

Answer: Encrypt the drive, use strong passwords, and follow the client's file retention policy

Encryption, access control, and following retention rules protect consumer privacy.

A professor shares a slide deck before class. How should the CART provider use it?

Answer: Pull out key terms and names and add them to the job dictionary before the session

Preparing terms from materials ahead of time cuts down on untranslates and mistranslations.

What is the main purpose of a global (find-and-replace across the dictionary or file) in CAT software?

Answer: To fix every instance of a mistranslation at once

Globals apply one correction to every matching instance, which saves editing time.

Mid-session, the CAT software freezes and won't respond. What should a prepared CART provider do?

Answer: Switch to a backup device or restart quickly while telling the consumer about the brief interruption

Having a contingency plan and talking to the consumer keeps the disruption to access small.

Why is it important for a CART provider to keep CAT software and steno writer firmware up to date?

Answer: Updates fix bugs, improve compatibility, and patch security weaknesses

Keeping software current lowers technical failures and security risks.