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Professional Standards and Ethics Flashcards

7 cards from real CART practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Professional Standards and Ethics flashcards as text

  1. In a college classroom, who is generally considered the primary consumer of CART services?

    Answer: The deaf or hard-of-hearing student receiving the realtime text

    Although an institution may pay, the service exists to provide communication access for the student.

  2. A CART provider is asked to also take notes for the hearing teaching assistant during the session. What's the best response?

    Answer: Explain that providing CART for the consumer is their assigned role and additional duties could compromise it

    Taking on unrelated duties can reduce the quality of access for the consumer.

  3. How should a CART provider identify speakers when names are unknown in a large meeting?

    Answer: Use neutral, consistent labels such as 'Speaker' or '>> Participant' rather than guessing

    Neutral, consistent identifiers prevent misattribution without adding subjective descriptions.

  4. A consumer is unhappy with realtime accuracy and complains to the coordinator. What is the most professional response from the provider?

    Answer: Accept the feedback, review the issues, and take steps to improve such as updating the dictionary

    Responding constructively to feedback is part of professional accountability.

  5. A CART provider is asked to write a legal deposition as the official court reporter while also providing CART for a deaf witness. What is the main ethical concern?

    Answer: Dual roles may conflict, since the official record and realtime access have different requirements and obligations

    Combining official reporting and access roles can create conflicting duties and should be clarified or avoided.

  6. Which is the best practice when a CART provider makes a significant realtime error, such as a wrong word that changes meaning?

    Answer: Correct it on screen as quickly as possible so the consumer gets the intended meaning

    Timely correction of meaning-changing errors preserves accurate communication access.

  7. Why do many CART providers use a written agreement or contract with clients?

    Answer: To clarify scope of services, fees, cancellation policy, and transcript distribution

    Written agreements set clear expectations and reduce misunderstandings for both parties.