Industry Best Practices Flashcards

Which professional organization publishes the Code of Professional Conduct that many U.S. CART providers follow?

Answer: National Court Reporters Association (NCRA)

NCRA administers CART-related certifications and publishes a Code of Professional Conduct for its members.

Which U.S. law most directly gives deaf and hard-of-hearing people the right to effective communication access, including CART, in public accommodations?

Answer: Americans with Disabilities Act (ADA)

The ADA requires effective communication, and CART is a recognized auxiliary aid.

A CART provider is assigned to a medical appointment. Which practice is most appropriate?

Answer: Keep all health information strictly confidential and follow the facility's privacy requirements

Medical settings involve sensitive health information that must be protected and kept confidential.

Which situation is a potential conflict of interest that a CART provider should disclose?

Answer: Being asked to caption a meeting where a close relative is a party

Personal relationships with participants can affect impartiality and should be disclosed.

What is the main purpose of building and maintaining a personal steno dictionary?

Answer: To raise translation accuracy and reduce untranslates over time

A well-maintained dictionary is central to clean, accurate realtime output.

A CART provider realizes they cannot keep up with a speaker's very high speed. What is the best approach?

Answer: Keep the meaning and key content while noting any gaps, and ask through proper channels for the pace to be adjusted if allowed

Keeping the essential content, being open about gaps, and using appropriate channels protects the consumer's access.

Which statement best describes the CART provider's role when they see the consumer is confused?

Answer: Keep providing accurate access and do not tutor or explain the content

CART providers give communication access, not instruction or content explanation.