Core Concepts and Principles Flashcards

Why is automatic speech recognition (ASR) alone often considered insufficient compared with human CART in many settings?

Answer: ASR accuracy can drop with accents, jargon, crosstalk, and poor audio, and it lacks human judgment

Human CART providers adapt to difficult audio, terminology, and speaker changes that challenge ASR.

Who generally determines whether CART is an effective accommodation for a particular consumer?

Answer: The consumer, in consultation with the covered entity

Under the ADA, entities should give primary consideration to the consumer's preferred communication method.

In CART, what does 'lag time' refer to?

Answer: The delay between when words are spoken and when they appear on the display

Lag time is the short delay between speech and displayed text, which providers try to minimize.

A CART provider is asked to also take personal notes for the consumer during class. What is the most appropriate response?

Answer: Clarify that CART provides a realtime transcript, and note-taking is a separate service

CART providers deliver realtime text and should clarify role boundaries when asked to perform other services.

What is the purpose of a 'globals' or 'global replace' feature in CART software?

Answer: To define or correct a word throughout the text and add it to the dictionary

Globals let a provider quickly define an untranslate or fix a term so it translates correctly going forward.

When a speaker's words are inaudible, how should a CART provider typically indicate this?

Answer: Insert a notation such as (inaudible) or (indiscernible)

Marking inaudible portions tells the consumer content was missed rather than misleading them with guesses.

Which practice best supports a CART provider's professional development and skill maintenance?

Answer: Regular practice, dictionary building, and earning continuing education credits

Ongoing practice, dictionary maintenance, and CEUs keep a provider's skills and certification current.