Communication and Documentation Flashcards

Which NCRA credential specifically certifies realtime captioning skill for CART providers?

Answer: Certified CART Provider (CCP)

NCRA's Certified CART Provider (CCP) credential is specific to CART work.

A consumer prefers that the provider not identify them by name in the transcript. What should the provider do?

Answer: Respect the preference and use an agreed-upon identifier

Honoring a consumer's reasonable privacy preference supports confidentiality and trust.

During a classroom video with no captions, what should the CART provider do?

Answer: Caption the audio of the video as it plays

Uncaptioned media audio should be written so the consumer has equal access to the content.

How long should a CART provider typically retain session files when no specific policy exists?

Answer: Store them securely and follow the hiring entity's or industry retention guidance

Files should be stored securely and retained or destroyed according to applicable policy or contract.

Which statement best describes the difference between CART and broadcast captioning?

Answer: CART typically serves an individual or group in a live setting, while broadcast captioning serves TV viewers

CART serves live communication access for consumers in classrooms, meetings, and events, while broadcast captioning targets TV audiences.

When two speakers talk over each other, what is the best CART practice?

Answer: Capture what is possible and indicate crosstalk with a parenthetical

Noting (Crosstalk) informs the consumer that overlapping speech occurred.

Why should a CART provider communicate positioning needs to the event organizer before the session?

Answer: To ensure clear audio and a sightline that supports accurate writing

Good positioning gives clear audio and visibility of speakers, which improves accuracy.