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Communication and Documentation Flashcards

7 cards from real CART practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Communication and Documentation flashcards as text
  1. A CART provider is assigned to a university lecture and the professor begins speaking before the provider is set up. What is the best communication practice to prevent this in future sessions?

    Answer: Arrive early and coordinate setup time with the instructor and student

    Arriving early and coordinating with the instructor ensures equipment is ready before the session starts.

  2. When a speaker's words are inaudible during a CART session, how should the provider indicate this in the realtime display?

    Answer: Insert a parenthetical such as (inaudible)

    A clear parenthetical tells the consumer that speech occurred but could not be captured.

  3. Which party is the CART provider's primary consumer in an educational setting?

    Answer: The deaf or hard-of-hearing student receiving access

    The consumer is the person who relies on the realtime text for communication access.

  4. A consumer asks the CART provider to email them the unedited realtime file after a class. What should the provider do first?

    Answer: Check the agreement with the hiring entity regarding file distribution

    File distribution is governed by the contract or policy with the hiring entity, which may restrict or permit sharing.

  5. Which notation best documents a change in speaker when the provider does not know the new speaker's name?

    Answer: A generic identifier such as >> or STUDENT:

    Generic speaker identifiers like >> or a role label signal a speaker change without guessing names.

  6. Under the NCRA Guidelines for CART providers, how should a provider describe the realtime text to a consumer regarding accuracy?

    Answer: As an unedited realtime translation that may contain errors

    Realtime CART output is unedited and may contain errors, so it is not a certified verbatim record.

  7. During a meeting, a participant asks the CART provider for their opinion on the topic being discussed. What is the most appropriate response?

    Answer: Politely decline and explain the role is to provide communication access only

    CART providers remain impartial and do not participate in the content of the proceedings.