Client Interaction and Accessibility Compliance Flashcards
7 cards from real CART practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Interaction and Accessibility Compliance flashcards as text
Which WCAG 2.1 success criterion requires captions for live audio content in synchronized media, and at what level?
Answer: 1.2.4, Level AA
WCAG 1.2.4 Captions (Live) is a Level AA requirement.
A client who is late-deafened and does not use sign language is attending a town council meeting. Which accommodation most directly fits their needs?
Answer: CART services
CART provides verbatim English text, ideal for people who read English but do not sign.
When an entity claims providing CART would be an 'undue burden,' it must still:
Answer: Provide an alternative auxiliary aid that ensures effective communication if possible
The undue burden defense does not excuse providing another effective alternative where one exists.
A speaker's audience laughs loudly at a joke. How should a CART provider typically handle this in the realtime display?
Answer: Write a parenthetical or bracketed description such as [Laughter]
Meaningful non-speech sounds are described in brackets or parentheses to give equal access.
Who generally decides how a CART consumer's screen display is set (font size, colors, line count)?
Answer: The consumer, based on their preferences
Display settings should accommodate the consumer's visual and reading preferences.
In a K-12 public school, a student's right to CART is often documented through which plan under IDEA?
Answer: An Individualized Education Program (IEP)
Under IDEA, services such as CART are documented in a student's IEP.
A CART provider in a hospital will be exposed to patient health information. What document might the provider be asked to sign?
Answer: A Business Associate Agreement under HIPAA
HIPAA covered entities often require vendors handling PHI to sign a Business Associate Agreement.