CAPM Stakeholder Management 5

Question 1

A project manager observes that stakeholder engagement activities are not producing the expected results. Which process should be used to identify improvements?

Accepted Answer

Monitor Stakeholder Engagement

Answer

Monitor Stakeholder Engagement evaluates the effectiveness of engagement strategies and triggers updates when current approaches are insufficient.

Question 2

A stakeholder requests a change that is outside the project scope. What should the project manager do FIRST?

Accepted Answer

Direct the stakeholder to submit the request through the integrated change control process

Answer

All change requests, regardless of source, must be routed through the integrated change control process for formal evaluation and approval.

Question 3

Which of the following is an OUTPUT of the Monitor Stakeholder Engagement process?

Accepted Answer

Stakeholder register updates

Answer

Updates to the stakeholder register — reflecting changes in engagement levels or stakeholder information — are a key output of Monitor Stakeholder Engagement.

Question 4

A project manager realizes that a key stakeholder consistently misunderstands project status updates. What is the BEST corrective action?

Accepted Answer

Adjust the format or communication channel to better suit the stakeholder's preferences

Answer

When communication is ineffective, the PM should tailor the format, frequency, or channel to match the stakeholder's communication preferences and needs.

Question 5

In the salience model for stakeholder classification, which combination of attributes identifies the MOST critical stakeholders?

Accepted Answer

Power, legitimacy, and urgency

Answer

The salience model prioritizes stakeholders possessing all three attributes — power, legitimacy, and urgency — as they require the most immediate attention.

CAPM Practice Test

CAPM Practice Test

CAPM Stakeholder Management 5