CAPM Stakeholder Management 4

Question 1

A high-power, low-interest stakeholder is identified on a project. According to the power/interest grid, what is the recommended engagement strategy?

Accepted Answer

Keep satisfied

Answer

High-power, low-interest stakeholders should be kept satisfied to prevent them from becoming blockers, without over-engaging them.

Question 2

Which document describes how stakeholders will be identified, analyzed, and engaged throughout the project?

Accepted Answer

Stakeholder engagement plan

Answer

The stakeholder engagement plan defines the strategies and actions required to promote stakeholder involvement aligned with their needs and project objectives.

Question 3

A project manager uses workshops to build consensus among conflicting stakeholders. This technique BEST represents which approach?

Accepted Answer

Collaborate

Answer

Facilitated workshops bring stakeholders together to resolve differences and reach consensus, which exemplifies the collaborate engagement approach.

Question 4

During project closure, a project manager documents lessons learned about stakeholder engagement. Where are these lessons PRIMARILY stored?

Accepted Answer

Lessons learned register

Answer

Lessons learned about stakeholder engagement are captured in the lessons learned register and become part of organizational process assets for future projects.

Question 5

A project manager receives conflicting requirements from two equally powerful stakeholders. What is the BEST first step?

Accepted Answer

Facilitate a meeting between the stakeholders to reach agreement

Answer

Facilitating direct discussion between conflicting stakeholders to reach mutual agreement is the most effective first step before escalation.

CAPM Practice Test

CAPM Practice Test

CAPM Stakeholder Management 4