CAPM Stakeholder Management 3 — Questions and Answers
Question 1: A project sponsor instructs the project manager to limit information shared with certain stakeholders. What should the project manager do?
- Follow instructions without question
- Refuse and share all information with everyone
- Clarify the reason and ensure decisions align with ethical standards and the communications plan (Correct answer)
- Remove those stakeholders from the register
Correct answer: Clarify the reason and ensure decisions align with ethical standards and the communications plan
The project manager should seek clarification and ensure any communication restrictions are ethical, documented, and aligned with the approved communications management plan.
Question 2: Which input is MOST important when identifying stakeholders at the start of a project?
- Project management plan
- Project charter (Correct answer)
- Stakeholder engagement plan
- Work performance data
Correct answer: Project charter
The project charter identifies the sponsor and high-level stakeholders, making it the primary input for the initial Identify Stakeholders process.
Question 3: A team member shares confidential project information with an external party without authorization. This PRIMARILY violates which PMI principle?
- Scope management
- Stakeholder confidentiality and trust (Correct answer)
- Schedule adherence
- Risk avoidance
Correct answer: Stakeholder confidentiality and trust
Unauthorized disclosure of confidential information violates the PMI Code of Ethics, specifically the duty to maintain trust and confidentiality with stakeholders.
Question 4: When should the Identify Stakeholders process FIRST occur?
- After the project schedule is approved
- At the beginning of each phase or when significant changes occur (Correct answer)
- Only during project initiation
- After the WBS is created
Correct answer: At the beginning of each phase or when significant changes occur
Identify Stakeholders should be performed at the start of the project and repeated at the beginning of each phase or whenever significant changes occur.
Question 5: A project manager notices that a community group affected by the project has NOT been included in any communication. What is the BEST action?
- Proceed — only paying clients are stakeholders
- Add the community group to the stakeholder register and adjust the engagement plan (Correct answer)
- Ask the sponsor if they matter
- Document it as a risk and take no action
Correct answer: Add the community group to the stakeholder register and adjust the engagement plan
Any group affected by or able to affect the project is a stakeholder; they should be identified, registered, and engaged appropriately.
Question 6: Which tool is commonly used in the Identify Stakeholders process to gather expert opinions about who may be impacted by the project?
- Variance analysis
- Expert judgment (Correct answer)
- Monte Carlo simulation
- Parametric estimating
Correct answer: Expert judgment
Expert judgment from individuals with experience on similar projects helps identify stakeholders who might otherwise be overlooked.
Question 7: A project manager is updating the stakeholder register after a change request is approved. What change typically triggers this update?
- A new stakeholder is identified or an existing stakeholder's role changes (Correct answer)
- The project budget is revised
- A team member takes vacation
- The project schedule is compressed
Correct answer: A new stakeholder is identified or an existing stakeholder's role changes
The stakeholder register is updated when new stakeholders are identified, when existing stakeholder roles or interests change, or when stakeholders exit the project.
CAPM Stakeholder Management 3
A project sponsor instructs the project manager to limit information shared with certain stakeholders.
What should the project manager do?