Stakeholder Management Flashcards

A project sponsor instructs the project manager to limit information shared with certain stakeholders. What should the project manager do?

Answer: Clarify the reason and ensure decisions align with ethical standards and the communications plan

The project manager should seek clarification and ensure any communication restrictions are ethical, documented, and aligned with the approved communications management plan.

Which input is MOST important when identifying stakeholders at the start of a project?

Answer: Project charter

The project charter identifies the sponsor and high-level stakeholders, making it the primary input for the initial Identify Stakeholders process.

A team member shares confidential project information with an external party without authorization. This PRIMARILY violates which PMI principle?

Answer: Stakeholder confidentiality and trust

Unauthorized disclosure of confidential information violates the PMI Code of Ethics, specifically the duty to maintain trust and confidentiality with stakeholders.

When should the Identify Stakeholders process FIRST occur?

Answer: At the beginning of each phase or when significant changes occur

Identify Stakeholders should be performed at the start of the project and repeated at the beginning of each phase or whenever significant changes occur.

A project manager notices that a community group affected by the project has NOT been included in any communication. What is the BEST action?

Answer: Add the community group to the stakeholder register and adjust the engagement plan

Any group affected by or able to affect the project is a stakeholder; they should be identified, registered, and engaged appropriately.

Which tool is commonly used in the Identify Stakeholders process to gather expert opinions about who may be impacted by the project?

Answer: Expert judgment

Expert judgment from individuals with experience on similar projects helps identify stakeholders who might otherwise be overlooked.

A project manager is updating the stakeholder register after a change request is approved. What change typically triggers this update?

Answer: A new stakeholder is identified or an existing stakeholder's role changes

The stakeholder register is updated when new stakeholders are identified, when existing stakeholder roles or interests change, or when stakeholders exit the project.