CAPM Resource Management & Team Building 3 — Questions and Answers
Question 1: Which leadership style is most effective when team members are highly skilled and self-motivated on a complex project?
- Autocratic
- Laissez-faire (Correct answer)
- Transactional
- Micromanagement
Correct answer: Laissez-faire
A laissez-faire (delegating) style works best with highly competent, self-directed team members who need minimal supervision.
Question 2: A project manager wants to track whether physical resources are being used as planned. Which process does this fall under?
- Plan Resource Management
- Acquire Resources
- Develop Team
- Control Resources (Correct answer)
Correct answer: Control Resources
Control Resources monitors the planned versus actual use of physical resources and takes corrective action when discrepancies exist.
Question 3: What is the primary purpose of a pre-assignment in resource acquisition?
- To document resource costs upfront
- To commit specific resources to the project before it begins (Correct answer)
- To assign tasks based on team member preferences
- To replace resources who leave mid-project
Correct answer: To commit specific resources to the project before it begins
Pre-assignment means specific resources are committed to the project in advance, often as a condition of the project award or proposal.
Question 4: During team development, the project manager arranges a workshop where team members define agreed-upon working norms. This is an example of which technique?
- Ground rules (Correct answer)
- Co-location
- Recognition and rewards
- Individual assessments
Correct answer: Ground rules
Ground rules establish clear expectations for acceptable team behavior, communication norms, and work practices.
Question 5: A project team's morale drops after a key milestone is missed. The project manager publicly acknowledges the team's hard work and identifies lessons learned. Which motivation concept does this reflect?
- Extrinsic motivation through financial reward
- Herzberg's motivator factors such as recognition (Correct answer)
- Theory X assuming workers avoid responsibility
- Expectancy theory linking effort to performance
Correct answer: Herzberg's motivator factors such as recognition
Herzberg identified recognition as a motivator factor that drives satisfaction and engagement, distinct from hygiene factors.
Question 6: Which input is most critical when performing the Estimate Activity Resources process?
- Project charter
- Activity list (Correct answer)
- Cost baseline
- Risk register
Correct answer: Activity list
The activity list defines all activities that need resources, making it the foundational input for estimating activity resources.
Question 7: A functional manager refuses to release a promised team member because of departmental workload. This is an example of which type of resource challenge?
- Resource leveling conflict
- Matrix organization resource competition (Correct answer)
- Resource calendar mismatch
- Scope creep impact on staffing
Correct answer: Matrix organization resource competition
In matrix organizations, project managers share resources with functional managers, creating competition for the same personnel.
Which leadership style is most effective when team members are highly skilled and self-motivated on a complex project?