CAPM Quality Management 5

Question 1

During a project review, stakeholders request additional features not in scope 'to make the product even better.' Adding these unsolicited features is known as:

Accepted Answer

Gold plating

Answer

Gold plating means adding extras beyond what the customer requested or what is in scope, which can add unnecessary cost and risk.

Question 2

A scatter diagram is used in quality management to:

Accepted Answer

Identify the relationship between two variables

Answer

A scatter diagram plots pairs of data points to show whether and how strongly two variables are correlated.

Question 3

The quality management plan, project documents, and enterprise environmental factors are inputs to which quality process?

Accepted Answer

Both Manage Quality and Control Quality

Answer

Both Manage Quality and Control Quality use the quality management plan, project documents, and EEFs as inputs to guide their respective activities.

Question 4

Which term describes the range within which a measurement result must fall to be considered acceptable by the customer?

Accepted Answer

Specification limits

Answer

Specification limits (or tolerance limits) are the acceptable range of variation defined by the customer or requirements, distinct from statistically derived control limits.

Question 5

A project manager wants to determine whether a recent process change actually improved output quality. Which tool would BEST support this analysis?

Accepted Answer

Control chart

Answer

A control chart tracks process performance over time, making it ideal for comparing performance before and after a process change.

CAPM Practice Test

CAPM Practice Test

CAPM Quality Management 5