CAPM Quality Management 4

Question 1

A cause-and-effect diagram is also commonly known as which of the following?

Accepted Answer

Fishbone or Ishikawa diagram

Answer

A cause-and-effect diagram is called a fishbone diagram (due to its shape) or Ishikawa diagram (after its creator, Kaoru Ishikawa).

Question 2

Which statistical concept refers to how tightly clustered data points are around the mean in a process?

Accepted Answer

Precision

Answer

Precision refers to the consistency or repeatability of measurements — how closely grouped the results are, regardless of whether they are close to the true value.

Question 3

A project manager conducting a quality audit finds that the team is following the correct procedures. Which term describes this outcome?

Accepted Answer

Quality conformance

Answer

Quality conformance means that project processes and deliverables meet the defined quality standards and procedures.

Question 4

The 'Manage Quality' process can result in which of the following outputs?

Accepted Answer

Quality reports and test and evaluation documents

Answer

Manage Quality produces quality reports, test and evaluation documents, and change requests as key outputs.

Question 5

Which quality management approach emphasizes continuous improvement through iterative Plan-Do-Check-Act cycles?

Accepted Answer

The Deming Cycle (PDCA)

Answer

The PDCA cycle (Plan-Do-Check-Act), also called the Deming Cycle or Shewhart Cycle, is the iterative framework for continuous process improvement.

CAPM Practice Test

CAPM Practice Test

CAPM Quality Management 4