CAPM Quality Management 2

Question 1

A project manager notices the defect rate has been gradually increasing over the last five sprints. Which quality tool is BEST suited to visualize this trend over time?

Accepted Answer

Control chart

Answer

Control charts track process performance over time and reveal trends, shifts, or cycles that indicate a process may be going out of control.

Question 2

Which PMBOK quality management process is concerned with translating quality requirements and standards into project and product quality metrics?

Accepted Answer

Plan Quality Management

Answer

Plan Quality Management identifies quality requirements and standards relevant to the project and documents how the project will demonstrate compliance.

Question 3

During Control Quality, the team discovers that 18 out of 200 sampled units are defective. What is the defect rate?

Accepted Answer

9%

Answer

Defect rate = (18 / 200) × 100 = 9%.

Question 4

A quality auditor reviews project processes against organizational policies and identifies gaps. This activity is part of which process?

Accepted Answer

Manage Quality

Answer

Manage Quality (formerly Perform Quality Assurance) includes quality audits that evaluate whether project processes comply with organizational and project policies.

Question 5

The concept that the cost of preventing defects is lower than the cost of correcting them is fundamental to which quality philosophy?

Accepted Answer

Cost of quality

Answer

Cost of quality (COQ) recognizes that investing in prevention and appraisal is generally less expensive than the cost of failures and rework.

CAPM Practice Test

CAPM Practice Test

CAPM Quality Management 2