CAPM Project Communication Management 3

Question 1

Which type of communication involves non-verbal cues such as body language, tone of voice, and facial expressions?

Accepted Answer

Nonverbal communication

Answer

Nonverbal communication encompasses body language, tone, and facial expressions that convey meaning beyond words.

Question 2

A project manager is preparing a communication for a technical audience about system architecture. Which communication style is MOST appropriate?

Accepted Answer

Detailed technical documentation with diagrams

Answer

Technical audiences require detailed, precise documentation that matches their level of expertise and information needs.

Question 3

According to PMBOK, which process is responsible for ensuring timely and appropriate generation, collection, and distribution of project information?

Accepted Answer

Manage Communications

Answer

Manage Communications is the process that implements the communications management plan by distributing information.

Question 4

A project manager receives conflicting verbal instructions from two senior managers. What is the BEST course of action?

Accepted Answer

Document both instructions and seek written clarification

Answer

Documenting and seeking written clarification resolves ambiguity and creates an auditable record of the agreed direction.

Question 5

Which component of the communications management plan describes the person responsible for authorizing sensitive information?

Accepted Answer

Information owner or responsibility

Answer

The communications management plan identifies who owns and is authorized to release each type of project information.

CAPM Practice Test