CAPM Change Control & Configuration 3 — Questions and Answers
Question 1: A sponsor requests an urgent feature addition without going through the change control process. What should the project manager do?
- Implement the change immediately since the sponsor approved it
- Explain that all changes must follow the formal change control process (Correct answer)
- Escalate to senior management
- Reject the change outright
Correct answer: Explain that all changes must follow the formal change control process
Even sponsor-initiated changes must be processed through formal change control to assess impact and maintain baseline integrity.
Question 2: Which of the following is an example of a preventive action in the context of change control?
- Correcting a defect discovered during testing
- Updating the risk register after a risk occurs
- Adjusting the project schedule to avoid a future delay (Correct answer)
- Submitting a change request for added scope
Correct answer: Adjusting the project schedule to avoid a future delay
A preventive action is taken proactively to reduce the probability of negative consequences before they occur.
Question 3: What distinguishes a defect repair from a corrective action?
- Defect repair addresses a non-conforming product; corrective action re-aligns future work with the plan (Correct answer)
- Corrective action is performed during planning; defect repair during closing
- Both terms are interchangeable in PMBOK
- Defect repair requires CCB approval; corrective action does not
Correct answer: Defect repair addresses a non-conforming product; corrective action re-aligns future work with the plan
Defect repair fixes a specific non-conforming component, while a corrective action aligns future project performance with the project management plan.
Question 4: During a configuration audit, the team discovers that a delivered software module does not match its approved design specification. This finding is called a:
- Change request
- Configuration discrepancy (Correct answer)
- Defect
- Variance
Correct answer: Configuration discrepancy
A configuration discrepancy (also called a configuration audit finding) is any difference between the configuration item and its documented requirements.
Question 5: Which input is MOST important when evaluating the impact of a proposed change?
- Stakeholder register
- Project management plan (Correct answer)
- Work performance reports
- Lessons learned register
Correct answer: Project management plan
The project management plan contains all baselines and subsidiary plans needed to assess how a proposed change will affect scope, schedule, cost, and quality.
Question 6: A project team is using a version control system to manage project documents. This practice is BEST associated with:
- Risk management
- Configuration management (Correct answer)
- Quality management
- Communications management
Correct answer: Configuration management
Version control is a core configuration management practice that tracks changes to documents and ensures teams work from current, approved versions.
Question 7: When should a change request be formally documented?
- Only when the change impacts the project budget
- Whenever any change to any project document is proposed (Correct answer)
- Only for changes that affect the scope baseline
- When the change is approved by the project sponsor
Correct answer: Whenever any change to any project document is proposed
All proposed changes—regardless of size or impact—should be formally documented as change requests so they can be tracked and controlled.
CAPM Change Control & Configuration 3
A sponsor requests an urgent feature addition without going through the change control process.
What should the project manager do?