CAPM Business Analysis 5 — Questions and Answers
Question 1: A business analyst is facilitating a brainstorming session to identify potential risks to the project. This is an example of which elicitation technique?
- Focus group
- Observation
- Facilitated workshop (Correct answer)
- Benchmarking
Correct answer: Facilitated workshop
Facilitated workshops bring stakeholders together in a structured setting to collaboratively generate ideas, solutions, or identify risks.
Question 2: When conducting a gap analysis, a business analyst compares the current state to the future state. What does the 'gap' represent?
- The budget difference between two fiscal years
- The difference between where the organization is and where it wants to be (Correct answer)
- The number of requirements not yet approved
- The time remaining before project delivery
Correct answer: The difference between where the organization is and where it wants to be
A gap analysis identifies the difference between the current state and the desired future state, revealing what changes are needed.
Question 3: Which business analysis technique involves observing users as they perform their work to understand actual processes and unspoken needs?
- Survey/questionnaire
- Ethnographic study / job shadowing (Correct answer)
- Benchmarking
- Document analysis
Correct answer: Ethnographic study / job shadowing
Ethnographic study or job shadowing involves observing users in their natural work environment to discover real processes and implicit needs.
Question 4: A requirements traceability matrix links requirements to which of the following?
- Only to the project budget
- To their origin, design elements, test cases, and deliverables (Correct answer)
- Only to the project sponsor's approval
- To the lessons learned register
Correct answer: To their origin, design elements, test cases, and deliverables
A traceability matrix maps each requirement back to its source and forward to design, test cases, and deliverables throughout the project.
Question 5: Which of the following best distinguishes 'solution requirements' from 'stakeholder requirements'?
- Solution requirements describe capabilities the solution must have; stakeholder requirements describe stakeholder needs (Correct answer)
- Solution requirements are only technical; stakeholder requirements are only business-oriented
- Solution requirements are written by developers; stakeholder requirements by the sponsor
- They are identical terms used interchangeably in CAPM
Correct answer: Solution requirements describe capabilities the solution must have; stakeholder requirements describe stakeholder needs
Stakeholder requirements describe what stakeholders need, while solution requirements define the specific capabilities the delivered solution must provide.
Question 6: A project is implementing a new ERP system. Users will need training before go-live. This training need is best classified as:
- A functional requirement
- A business requirement
- A transition requirement (Correct answer)
- A non-functional requirement
Correct answer: A transition requirement
Training needs are transition requirements because they are only necessary during the changeover from the old system to the new one.
Question 7: During requirements review, a stakeholder says a requirement is 'ambiguous.' What does this mean?
- The requirement is out of scope
- The requirement can be interpreted in more than one way (Correct answer)
- The requirement is technically infeasible
- The requirement is a duplicate of another
Correct answer: The requirement can be interpreted in more than one way
An ambiguous requirement lacks clarity and can be understood differently by different readers, leading to inconsistent implementation.
CAPM Business Analysis 5
A business analyst is facilitating a brainstorming session to identify potential risks to the project.
This is an example of which elicitation technique?