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Business Analysis Flashcards

7 cards from real CAPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Business Analysis flashcards as text

  1. A business analyst is facilitating a brainstorming session to identify potential risks to the project. This is an example of which elicitation technique?

    Answer: Facilitated workshop

    Facilitated workshops bring stakeholders together in a structured setting to collaboratively generate ideas, solutions, or identify risks.

  2. When conducting a gap analysis, a business analyst compares the current state to the future state. What does the 'gap' represent?

    Answer: The difference between where the organization is and where it wants to be

    A gap analysis identifies the difference between the current state and the desired future state, revealing what changes are needed.

  3. Which business analysis technique involves observing users as they perform their work to understand actual processes and unspoken needs?

    Answer: Ethnographic study / job shadowing

    Ethnographic study or job shadowing involves observing users in their natural work environment to discover real processes and implicit needs.

  4. A requirements traceability matrix links requirements to which of the following?

    Answer: To their origin, design elements, test cases, and deliverables

    A traceability matrix maps each requirement back to its source and forward to design, test cases, and deliverables throughout the project.

  5. Which of the following best distinguishes 'solution requirements' from 'stakeholder requirements'?

    Answer: Solution requirements describe capabilities the solution must have; stakeholder requirements describe stakeholder needs

    Stakeholder requirements describe what stakeholders need, while solution requirements define the specific capabilities the delivered solution must provide.

  6. A project is implementing a new ERP system. Users will need training before go-live. This training need is best classified as:

    Answer: A transition requirement

    Training needs are transition requirements because they are only necessary during the changeover from the old system to the new one.

  7. During requirements review, a stakeholder says a requirement is 'ambiguous.' What does this mean?

    Answer: The requirement can be interpreted in more than one way

    An ambiguous requirement lacks clarity and can be understood differently by different readers, leading to inconsistent implementation.