CAPM Business Analysis 3 — Questions and Answers
Question 1: A business analyst conducts interviews with end-users to understand pain points with the current system. This is an example of which elicitation technique?
- Document analysis
- Observation
- Structured interviews (Correct answer)
- Benchmarking
Correct answer: Structured interviews
Structured interviews use predefined questions to gather information directly from stakeholders about their needs and problems.
Question 2: Which artifact describes the boundaries of a solution by listing what is in scope and out of scope?
- Work breakdown structure
- Scope statement (Correct answer)
- Business case
- Traceability matrix
Correct answer: Scope statement
The scope statement explicitly defines what is included and excluded from the project or solution.
Question 3: A business analyst notices that two stakeholders have conflicting requirements. What should the analyst do first?
- Remove the less important requirement
- Escalate immediately to senior management
- Facilitate a discussion to understand the root cause of the conflict (Correct answer)
- Document both requirements as-is and move on
Correct answer: Facilitate a discussion to understand the root cause of the conflict
Facilitating discussion to understand the underlying reasons for the conflict is the first step toward finding an acceptable resolution.
Question 4: The process of linking requirements to their source and tracing them through design and testing is known as:
- Requirements baselining
- Requirements traceability (Correct answer)
- Requirements validation
- Requirements decomposition
Correct answer: Requirements traceability
Requirements traceability tracks each requirement from origin through design, development, and testing to ensure nothing is missed.
Question 5: Which of the following is a non-functional requirement?
- The system shall allow users to reset their password
- The system shall process 10,000 transactions per second (Correct answer)
- The system shall generate monthly sales reports
- The system shall send email confirmations after purchase
Correct answer: The system shall process 10,000 transactions per second
Non-functional requirements define system performance characteristics such as speed, scalability, and reliability rather than specific behaviors.
Question 6: A business analyst uses a SWOT analysis during business analysis planning. What does SWOT stand for?
- Scope, Work, Output, Timeline
- Strengths, Weaknesses, Opportunities, Threats (Correct answer)
- Schedule, Workforce, Operations, Technology
- Strategy, Workflow, Objectives, Targets
Correct answer: Strengths, Weaknesses, Opportunities, Threats
SWOT analysis evaluates Strengths, Weaknesses, Opportunities, and Threats to help understand the current business environment.
Question 7: During which phase of business analysis is a feasibility study most commonly performed?
- Requirements verification
- Solution validation
- Needs assessment and business case development (Correct answer)
- Transition planning
Correct answer: Needs assessment and business case development
A feasibility study is typically conducted during needs assessment to determine if the proposed solution is viable before committing resources.
CAPM Business Analysis 3
A business analyst conducts interviews with end-users to understand pain points with the current system.
This is an example of which elicitation technique?