Business Analysis Flashcards

A business analyst conducts interviews with end-users to understand pain points with the current system. This is an example of which elicitation technique?

Answer: Structured interviews

Structured interviews use predefined questions to gather information directly from stakeholders about their needs and problems.

Which artifact describes the boundaries of a solution by listing what is in scope and out of scope?

Answer: Scope statement

The scope statement explicitly defines what is included and excluded from the project or solution.

A business analyst notices that two stakeholders have conflicting requirements. What should the analyst do first?

Answer: Facilitate a discussion to understand the root cause of the conflict

Facilitating discussion to understand the underlying reasons for the conflict is the first step toward finding an acceptable resolution.

The process of linking requirements to their source and tracing them through design and testing is known as:

Answer: Requirements traceability

Requirements traceability tracks each requirement from origin through design, development, and testing to ensure nothing is missed.

Which of the following is a non-functional requirement?

Answer: The system shall process 10,000 transactions per second

Non-functional requirements define system performance characteristics such as speed, scalability, and reliability rather than specific behaviors.

A business analyst uses a SWOT analysis during business analysis planning. What does SWOT stand for?

Answer: Strengths, Weaknesses, Opportunities, Threats

SWOT analysis evaluates Strengths, Weaknesses, Opportunities, and Threats to help understand the current business environment.

During which phase of business analysis is a feasibility study most commonly performed?

Answer: Needs assessment and business case development

A feasibility study is typically conducted during needs assessment to determine if the proposed solution is viable before committing resources.