CAPM Quality Management & Control Flashcards
6 cards from real CAPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CAPM Quality Management & Control flashcards as text
Which quality management tool is used to determine whether a process is stable or has predictable performance?
Answer: Control chart
A control chart is used to determine whether a process is in control (stable) or out of control, helping distinguish common cause variation from special cause variation.
What does a scatter diagram show in quality management?
Answer: The relationship between two variables
A scatter diagram plots two variables to show whether a correlation (positive, negative, or none) exists between them.
According to the PMBOK Guide, which of the following is an output of the Plan Quality Management process?
Answer: Quality metrics
Quality metrics—specific measures of a product attribute and how to measure it—are a key output of the Plan Quality Management process.
The concept of 'prevention over inspection' in quality management means:
Answer: Building quality into the process rather than inspecting it in at the end
Prevention over inspection means designing processes and work practices that avoid defects rather than relying on end-stage inspections to catch them.
What is the primary purpose of a quality audit in project management?
Answer: To identify inefficient or ineffective policies and processes being used
A quality audit is a structured, independent review to determine whether project activities comply with organizational and project policies and processes.
In the PMBOK Guide, 'verified deliverables' are an output of which process?
Answer: Control Quality
Verified deliverables are an output of Control Quality, confirming that deliverables have been inspected and meet quality requirements before scope validation.