CAPM CAPM Quality Management & Control

Question 1

According to the PMBOK Guide, which quality management process involves auditing quality requirements and results from quality control measurements to ensure appropriate quality standards are used?

Accepted Answer

Manage Quality

Answer

Plan Quality Management

Answer

Control Quality

Answer

Perform Quality Assurance

Question 2

What is a fishbone (Ishikawa) diagram primarily used for in project quality management?

Accepted Answer

Identifying root causes of quality problems

Answer

Tracking defect trends over time

Answer

Displaying the frequency of defects

Answer

Mapping the sequence of quality checks

Question 3

Which concept states that the cost of preventing defects is less than the cost of correcting them after they occur?

Accepted Answer

Cost of quality

Answer

Gold plating

Answer

Marginal analysis

Answer

Quality audit

Question 4

In Control Quality, a control chart's upper and lower control limits are typically set at how many standard deviations from the mean?

Accepted Answer

3

Answer

1

Answer

2

Answer

6

Question 5

What is 'gold plating' in the context of project quality management?

Accepted Answer

Adding extra features beyond the agreed scope

Answer

Delivering exactly what the customer asked for

Answer

Using premium materials to meet specifications

Answer

Applying Six Sigma methods to quality control

Question 6

A Pareto chart helps a project manager prioritize quality issues by displaying which information?

Accepted Answer

Defect categories ranked by frequency or impact

Answer

Process variation over time

Answer

Correlation between two quality variables

Answer

The sequence of quality control steps