CAPA Supplier CAPA & External Nonconformances

Question 1

What is a Supplier Corrective Action Request (SCAR)?

Accepted Answer

A formal document issued to a supplier requiring investigation and correction of a nonconformance

Answer

An internal audit report summarizing supplier performance metrics

Answer

A purchase order amendment adjusting quality requirements

Answer

A preventive maintenance schedule sent to a supplier

Question 2

Which condition most appropriately triggers issuance of a SCAR to a supplier?

Accepted Answer

Incoming inspection rejects a lot of supplier material due to dimensional nonconformance

Answer

A supplier's on-time delivery rate drops below the contractual threshold

Answer

A supplier requests a change to their manufacturing process

Answer

A supplier's lead time increases by two weeks

Question 3

What critical element must a supplier's SCAR response always include to be considered complete?

Accepted Answer

Root cause analysis, corrective actions taken, and evidence of implementation

Answer

A revised pricing schedule reflecting additional inspection costs

Answer

A list of alternative suppliers the organization may use instead

Answer

Updated shipping documentation and carrier information

Question 4

According to best practice, who within the receiving organization is primarily responsible for reviewing and accepting a supplier's SCAR response?

Accepted Answer

The supplier quality engineer or supplier quality team

Answer

The procurement manager who manages the supplier contract

Answer

The shipping and receiving department supervisor

Answer

The finance department handling supplier invoices

Question 5

What document typically establishes the required response timeframe for a supplier to submit a SCAR response?

Accepted Answer

The supplier quality agreement or supplier quality manual

Answer

The organization's internal corrective action procedure

Answer

The ISO 9001 standard clause on supplier controls

Answer

The purchase order terms and conditions

Question 6

If a supplier fails to submit a SCAR response by the agreed deadline, what is the most appropriate immediate escalation action?

Accepted Answer

Place the supplier on probation and notify procurement and management of non-response

Answer

Automatically approve the SCAR as satisfactorily resolved

Answer

Issue a new SCAR to restart the timeline

Answer

Transfer responsibility for the corrective action to an internal team

Question 7

Which of the following best describes the concept of 'containment' in the context of a supplier nonconformance?

Accepted Answer

Immediate short-term actions to prevent defective material from reaching the customer or production

Answer

Permanently redesigning a part to eliminate the defect source

Answer

Training the supplier's workforce on quality standards

Answer

Updating the supplier's control plan to reflect new specifications