CAM Professional Ethics & Standards 2

Question 1

An administrative manager discovers a close friend on her team has been padding expense reports. What is the most ethically appropriate first action?

Accepted Answer

Report the violation through the organization's established procedures

Answer

Professional standards require managers to address violations through official channels regardless of personal relationships.

Question 2

Which situation best illustrates a conflict of interest for an administrative manager?

Accepted Answer

Awarding an office supply contract to a company owned by her spouse

Answer

A conflict of interest arises when personal or family financial interests could improperly influence business decisions.

Question 3

A vendor offers an administrative manager two tickets to a professional sports game during an active bid process. What should the manager do?

Accepted Answer

Decline the gift and document the offer per company policy

Answer

Gifts from vendors during active procurement create the appearance of impropriety and should be declined and documented.

Question 4

Which practice most strongly promotes an ethical organizational culture?

Accepted Answer

Leaders consistently modeling the behavior expected of employees

Answer

Research consistently shows that leadership modeling ('tone at the top') is the strongest driver of ethical culture.

Question 5

An employee reports suspected fraud to her administrative manager. What is the manager's primary obligation?

Accepted Answer

Escalate the report through proper channels and protect the employee from retaliation

Answer

Managers must route fraud allegations to the appropriate function while ensuring the reporter faces no retaliation.

(CAM) Certified Administrative Manager Practice Test