CAM Data Analysis and Interpretation 2

Question 1

A property manager notices that lease renewal rates dropped from 68% to 54% over two quarters. Which metric should they examine first to identify the root cause?

Accepted Answer

Resident satisfaction survey scores by move-out reason

Answer

Move-out reason data from satisfaction surveys directly identifies why residents chose not to renew, making it the most actionable starting point.

Question 2

Which KPI best measures the financial impact of unit downtime between tenancies?

Accepted Answer

Economic vacancy loss

Answer

Economic vacancy loss captures the actual dollar amount lost due to vacant units, combining both physical vacancy and concessions.

Question 3

A 200-unit property collects $180,000 in rent against a gross potential of $210,000. What is the collection loss percentage?

Accepted Answer

14.3%

Answer

Collection loss = ($210,000 − $180,000) / $210,000 = $30,000 / $210,000 ≈ 14.3%.

Question 4

When comparing properties in a portfolio, which normalization technique makes expense data comparable across different-sized assets?

Accepted Answer

Expressing expenses as cost per occupied unit

Answer

Cost per occupied unit removes the size distortion and allows fair benchmarking between a 50-unit and a 300-unit property.

Question 5

A manager wants to predict next month's maintenance costs. Which data set is most useful for building that forecast?

Accepted Answer

Rolling 12-month maintenance expense history by category

Answer

A rolling 12-month maintenance history captures seasonal patterns and trends that produce the most accurate short-term forecast.

(CAM) Certified Apartment Manager Practice Test

(CAM) Certified Apartment Manager Practice Test

CAM Data Analysis and Interpretation 2