CAM CAM - Certified Aviation Manager Airport Operations and Ground Handling Questions and Answers 2 — Questions and Answers
Question 1: An aviation manager is planning a new ground handling contract. Which metric best measures ramp agent productivity?
- Number of uniforms issued
- Aircraft turns per agent hour (Correct answer)
- Number of safety meetings attended
- Square footage of ramp area cleaned
Correct answer: Aircraft turns per agent hour
Aircraft turns per agent hour measures how efficiently ramp agents complete turnaround tasks, directly linking labor input to operational output.
Question 2: What is the standard IATA code used to report a ground damage incident to an aircraft?
- AIRPROX
- NOTAM
- GHI (Ground Handling Incident) (Correct answer)
- OCC (Occurrence)
Correct answer: GHI (Ground Handling Incident)
IATA uses Ground Handling Incident (GHI) reporting codes within the Airport Handling Manual framework to classify and track ramp damage events.
Question 3: When an aircraft suffers a gate return due to a mechanical issue, which document captures the discrepancy and required maintenance action?
- Passenger manifest
- Aircraft Maintenance Log (AML) / Aircraft Technical Log (Correct answer)
- Load sheet
- Flight release
Correct answer: Aircraft Maintenance Log (AML) / Aircraft Technical Log
The Aircraft Maintenance Log (also called Aircraft Technical Log) is the official record where flight crews and maintenance technicians document discrepancies and corrective actions.
Question 4: Under 14 CFR Part 139, airport certificated under which class must have a full ARFF (Aircraft Rescue and Fire Fighting) capability?
- Class I airports serving scheduled air carrier aircraft with 31+ seats (Correct answer)
- Class IV airports only
- All general aviation airports
- Only international airports
Correct answer: Class I airports serving scheduled air carrier aircraft with 31+ seats
Part 139 Class I airports serving scheduled air carrier aircraft with 31 or more seats must maintain full ARFF capability and response standards.
Question 5: What is the maximum allowable BAC (Blood Alcohol Concentration) for airport ground crew performing safety-sensitive functions under DOT regulations?
- 0.08%
- 0.04% (Correct answer)
- 0.02%
- 0.00%
Correct answer: 0.04%
DOT regulations prohibit performing safety-sensitive airport functions with a BAC of 0.04% or greater, and restrict work with any detectable alcohol until below 0.02%.
Question 6: A baggage reconciliation system (BRS) is required under TSA regulations primarily to:
- Track baggage for customer service and lost baggage claims
- Ensure no checked bag is loaded on an aircraft without its passenger aboard (Correct answer)
- Monitor baggage weight for load balancing
- Prevent baggage theft on the ramp
Correct answer: Ensure no checked bag is loaded on an aircraft without its passenger aboard
BRS is a security measure mandated under TSA regulations to ensure that no unaccompanied checked baggage travels on a commercial flight, reducing the risk of explosives.
CAM CAM - Certified Aviation Manager Airport Operations and Ground Handling Questions and Answers 2
An aviation manager is planning a new ground handling contract.
Which metric best measures ramp agent productivity?