California State Jobs Exam Office Technician Practice Exam 2

Question 1

Under the California Public Records Act, how should you respond to a records request?

Accepted Answer

Provide records within 10 calendar days unless an exemption applies

Answer

Deny all requests

Answer

Require explanation of why records are needed

Answer

Forward to governor's office

Question 2

Print quality has degraded on the office copier. First step?

Accepted Answer

Check toner, clean glass and rollers, attempt basic troubleshooting

Answer

Submit service request immediately

Answer

Stop using it

Answer

Continue printing

Question 3

Incoming mail marked 'Confidential' addressed to a specific employee. Handling?

Accepted Answer

Deliver unopened to the addressee

Answer

Open to check if time-sensitive

Answer

Place with opened mail

Answer

Return to sender

Question 4

Best practice for office supply reordering?

Accepted Answer

Maintain minimum stock levels and reorder at thresholds

Answer

Order only when items run out

Answer

Order everything at start of fiscal year

Answer

Let each employee order their own

Question 5

Preparing conference room for meeting with external stakeholders. Most important?

Accepted Answer

Ensure technology works, materials organized, room clean

Answer

Personal decorations

Answer

Most expensive catering

Answer

Arrive 5 minutes early

Question 6

Standard font and formatting for a formal state document?

Accepted Answer

Times New Roman or Arial, 12pt, appropriate margins

Answer

Comic Sans, single-spaced

Answer

Any decorative font

Answer

Handwriting-style fonts