California State Jobs Data Interpretation and Analysis Questions and Answers

Question 1

The table below shows the number of public records requests received by four state departments over a three-year period.

| Department        | Year 1 | Year 2 | Year 3 |
|-------------------|--------|--------|--------|
| Health Services   | 500    | 550    | 650    |
| Transportation    | 300    | 310    | 360    |
| Parks & Rec       | 150    | 200    | 225    |
| Justice           | 400    | 420    | 440    |

Based on the table, which department experienced the largest PERCENTAGE increase in requests between Year 1 and Year 3?

Accepted Answer

Parks & Rec

Answer

Transportation

Answer

Health Services

Answer

Justice

Question 2

A state agency's IT department tracked the sources of help desk tickets for a month, as shown in the pie chart below. The total number of tickets was 800.

(Image of a pie chart with the following distribution: Email: 55%, Phone Call: 25%, Walk-in: 15%, Other: 5%)

How many more tickets were submitted via Email than by Phone Call and Walk-in combined?

Accepted Answer

80 tickets

Answer

120 tickets

Answer

240 tickets

Answer

320 tickets

Question 3

The line graph below shows the number of applications processed by a state agency each month over a six-month period.

(Image of a line graph with points: Jan: 400, Feb: 450, Mar: 425, Apr: 550, May: 575, Jun: 500)

During which one-month period did the number of applications show the greatest absolute increase?

Accepted Answer

March to April

Answer

January to February

Answer

April to May

Answer

May to June

Question 4

A manager must schedule a mandatory training for 180 employees. Option A involves using an in-house trainer who can teach 20 employees per session, with each session costing the department $250. Option B is to hire an external vendor who charges a flat fee of $2,000 to train all 180 employees in a single day. Based solely on cost, which of the following is the most accurate conclusion?

Accepted Answer

Option A is more expensive than Option B.

Answer

Option B is more expensive than Option A.

Answer

Both options have the same cost.

Answer

The cost cannot be determined from the information given.

Question 5

A quarterly performance report for a state agency includes the following statement: 'The division's goal was to reduce average call response time to under 120 seconds. This quarter, 8,000 calls were received. 75% of these calls were answered in under 120 seconds, and the average response time for all calls was 124 seconds.' Based on this data, which statement is correct?

Accepted Answer

The division failed to meet its stated goal.

Answer

The division met its goal because a high percentage of calls were answered on time.

Answer

It is impossible to determine if the goal was met.

Answer

The division exceeded its stated goal.

Question 6

The bar chart below displays the number of vehicles that used a state-operated toll bridge during one week, broken down by vehicle type.

(Image of a bar chart: Cars = 3,500, Trucks = 1,000, Motorcycles = 500)

Which of the following statements is best supported by the data in the chart?

Accepted Answer

The combined number of trucks and motorcycles was less than half the number of cars.

Answer

The number of cars using the bridge was exactly three times the number of trucks.

Answer

Motorcycles represented more than 15% of the total weekly traffic.

Answer

The total number of vehicles that used the bridge was less than 5,000.