CAL-1 Servant Leadership 2 — Questions and Answers
Question 1: What distinguishes servant leadership from traditional leadership?
- The leader's primary goal is to serve others, not to exercise power (Correct answer)
- The leader makes all final decisions
- The leader focuses on personal achievement
- The leader controls resources tightly
Correct answer: The leader's primary goal is to serve others, not to exercise power
Unlike traditional leaders who prioritize power and authority, servant leaders focus on enabling and serving others.
Question 2: How does servant leadership support Agile team self-organization?
- By removing obstacles and providing resources without micromanaging (Correct answer)
- By assigning tasks to each team member daily
- By creating detailed project plans for the team
- By approving every team decision
Correct answer: By removing obstacles and providing resources without micromanaging
Servant leaders enable self-organization by clearing impediments and providing support rather than directing work.
Question 3: What is 'foresight' in servant leadership?
- The ability to anticipate future outcomes based on past and present (Correct answer)
- Predicting stock market trends
- Setting five-year strategic plans
- Assigning long-term project goals
Correct answer: The ability to anticipate future outcomes based on past and present
Foresight is a servant leader's ability to use intuition and experience to anticipate likely outcomes before they occur.
Question 4: Which servant leadership characteristic involves helping others grow professionally?
- Commitment to the growth of people (Correct answer)
- Personal skill development
- Technical mentorship only
- Performance management
Correct answer: Commitment to the growth of people
Servant leaders are committed to the personal, professional, and spiritual growth of every person in the organization.
Question 5: What does 'healing' mean as a servant leadership characteristic?
- Helping people resolve personal and professional wounds or challenges (Correct answer)
- Medical support for team members
- Eliminating technical debt
- Fixing broken processes
Correct answer: Helping people resolve personal and professional wounds or challenges
Healing in servant leadership refers to the ability to help make whole those who are broken or struggling.
Question 6: How does a servant leader respond when a team member makes a mistake?
- Uses it as a learning opportunity and provides support (Correct answer)
- Publicly critiques the error
- Immediately reassigns the work
- Documents the error for performance review
Correct answer: Uses it as a learning opportunity and provides support
Servant leaders treat mistakes as learning opportunities, fostering psychological safety and continuous improvement.
What distinguishes servant leadership from traditional leadership?