CAIA Vehicle Damage Assessment & Estimation 2

Question 1

When assessing a vehicle with both structural and cosmetic damage, which area should an adjuster prioritize documenting first?

Accepted Answer

Structural frame and unibody damage

Answer

Structural damage directly affects vehicle safety and repairability, making it the highest priority in any damage assessment.

Question 2

A vehicle's rocker panel shows signs of corrosion beneath fresh collision damage. How should an adjuster handle this pre-existing condition?

Accepted Answer

Document and exclude pre-existing corrosion from the current claim

Answer

Pre-existing conditions must be documented separately and excluded from the current claim to accurately reflect only accident-related damages.

Question 3

Which measurement tool is most commonly used to verify that a vehicle frame is within factory specifications after a collision?

Accepted Answer

Tram gauge

Answer

A tram gauge measures frame dimensions and diagonal distances to compare against factory specifications and identify misalignment.

Question 4

During a supplement inspection, a technician discovers hidden damage to the radiator core support not visible during the initial estimate. What is the correct procedure?

Accepted Answer

Issue a supplement to cover the newly discovered damage

Answer

Supplements are issued when additional damage is discovered during teardown that was not visible or accessible during the initial inspection.

Question 5

What does the term 'like kind and quality' (LKQ) refer to in vehicle damage estimation?

Accepted Answer

Using used or aftermarket parts comparable to the damaged component's age and condition

Answer

LKQ parts are salvage or recycled components that match the age, condition, and quality of the damaged original parts.

(CAIA) Certified Automotive Insurance Adjuster Practice Test

(CAIA) Certified Automotive Insurance Adjuster Practice Test

CAIA Vehicle Damage Assessment & Estimation 2