CAIA Automotive Damage Assessment 5

Question 1

Which database is most commonly used by U.S. auto insurers and adjusters to determine a vehicle's Actual Cash Value (ACV)?

Accepted Answer

CCC ONE, Mitchell, or Audatex valuation platforms

Answer

CCC ONE, Mitchell (Market Valuation), and Audatex are the industry-standard platforms adjusters use to generate ACV reports based on comparable market sales.

Question 2

What is the purpose of a 'non-original equipment manufacturer' (non-OEM) parts disclosure in a repair estimate?

Accepted Answer

To notify the vehicle owner that aftermarket parts may be used, as required by many state laws

Answer

Many states require insurers or shops to disclose in writing when non-OEM parts are specified in a repair estimate, giving the vehicle owner the opportunity to object.

Question 3

During a structural inspection, an adjuster identifies that the vehicle's strut tower has been pushed rearward. Which measurement system finding would confirm this?

Accepted Answer

A longitudinal offset measurement that exceeds factory tolerance at the strut tower reference point

Answer

A longitudinal offset in the 3D measurement data at the strut tower reference point directly confirms the strut tower has moved from its factory position.

Question 4

A shop claims 3.5 hours of frame straightening time. The adjuster's estimating guide shows a standard time of 2.0 hours for the operation. What should the adjuster do?

Accepted Answer

Negotiate or request documentation justifying the deviation from the guide time

Answer

When a shop's time claim deviates from the guide, the adjuster should request documented justification for the variance before approving or denying the difference.

Question 5

A vehicle has damage to its ADAS (Advanced Driver Assistance Systems) radar module. After replacement, what is typically required before returning the vehicle to the owner?

Accepted Answer

Calibration of the ADAS system to manufacturer specifications

Answer

ADAS components such as radar, camera, and lidar sensors must be calibrated after replacement or repositioning to ensure the safety systems function correctly.

(CAIA) Certified Automotive Insurance Adjuster Practice Test

(CAIA) Certified Automotive Insurance Adjuster Practice Test

CAIA Automotive Damage Assessment 5