CAIA Automotive Damage Assessment 2

Question 1

When assessing hail damage on a vehicle, which tool is most commonly used to measure dent size and severity?

Accepted Answer

PDR measuring card with dent mapping grid

Answer

Depth gauge micrometer

Answer

Feeler gauge

Answer

Ultrasonic thickness meter

Question 2

A vehicle frame shows a 'diamond' deformation pattern. What does this indicate?

Accepted Answer

Side impact that has racked the frame out of square

Answer

Front-end offset collision impact

Answer

Rear-end collision with lateral force component

Answer

Rollover damage to the roof structure

Question 3

What is the primary purpose of a 'blueprinting' inspection in auto damage assessment?

Accepted Answer

Identifying all damage before disassembly to produce an accurate repair estimate

Answer

Creating scaled drawings of the damage for court evidence

Answer

Documenting pre-existing damage excluded from the claim

Answer

Verifying that OEM parts were used in a prior repair

Question 4

An adjuster notes corrosion along the lower rocker panel that existed before the covered loss. How should this be handled in the estimate?

Accepted Answer

Exclude pre-existing corrosion and betterment the repair cost accordingly

Answer

Include full rocker panel replacement in the claim

Answer

Deny the entire rocker panel claim

Answer

Document it but include full repair costs as incidental

Question 5

Which of the following best describes 'sectioning' a structural component?

Accepted Answer

Replacing only a portion of a structural part rather than the entire component

Answer

Measuring a panel in multiple sections to calculate total damage area

Answer

Dividing labor time into sections for billing purposes

Answer

Using a sectional mig welder on non-structural panels

Question 6

A total loss vehicle has a salvage value bid of $4,200 and an ACV of $14,500 with a $1,000 deductible. What is the insurer's net settlement to the insured?

Accepted Answer

$9,300

Answer

$10,300

Answer

$13,500

Answer

$9,200

Question 7

When writing a supplement after hidden damage is discovered during repairs, what must the adjuster do first?

Accepted Answer

Inspect and document the newly found damage before approving additional costs

Answer

Authorize the shop to proceed immediately to avoid delay

Answer

Issue payment for the original estimate and handle the supplement separately

Answer

Obtain a second opinion from an independent appraiser