CAHIMS Project Management and Change Management Flashcards

Which project management document formally authorizes a healthcare IT project and identifies the project manager?

Answer: Project charter

The project charter is the foundational document that officially authorizes a project, defines high-level objectives, and appoints the project manager.

In healthcare IT project management, what is a 'scope creep'?

Answer: Uncontrolled expansion of project scope without adjustments to schedule or resources

Scope creep occurs when new features or requirements are added to a project without corresponding changes to timeline, budget, or resources, jeopardizing delivery.

Which change management model uses the stages 'Unfreeze, Change, Refreeze' to guide organizational transitions?

Answer: Lewin's Change Management Model

Lewin's model describes change as unfreezing existing behaviors, implementing the change, then refreezing to stabilize the new state.

A hospital is implementing a new EHR system. Which stakeholder group is MOST critical to engage early in the change management process?

Answer: Clinical end-users including nurses and physicians

Early engagement of clinical end-users is essential because they are the primary EHR users, and their buy-in and feedback directly determines adoption success.

What does a 'RACI matrix' define in a healthcare IT project?

Answer: Roles and responsibilities: Responsible, Accountable, Consulted, and Informed

A RACI matrix clarifies team member roles by defining who is Responsible, Accountable, Consulted, and Informed for each project task.

Which Agile framework is commonly adopted for healthcare IT implementations to deliver incremental system improvements?

Answer: Scrum

Scrum is an Agile framework that organizes work into short sprints, enabling healthcare teams to deliver incremental improvements and adapt to changing requirements.