CAHIMS Project Management and Change Management Flashcards

What is the primary goal of a 'go-live readiness assessment' before an EHR implementation?

Answer: To verify that systems, staff, and processes are sufficiently prepared for the transition

A go-live readiness assessment evaluates whether technology, training, workflows, and support structures meet the criteria needed for a safe and successful launch.

In Kotter's 8-Step Change Model, what is the FIRST step?

Answer: Create a sense of urgency

Kotter's model begins with creating a sense of urgency by helping stakeholders understand why change is necessary and time-sensitive.

Which risk response strategy involves transferring the financial impact of a healthcare IT project risk to a third party?

Answer: Risk transfer

Risk transfer shifts the financial consequences of a risk to another party, commonly through insurance, warranties, or vendor service agreements.

A project manager notices that a critical EHR migration task has fallen behind schedule. Which tool best helps visualize task dependencies and timeline?

Answer: Gantt chart

A Gantt chart displays project tasks along a timeline with dependencies, making it easy to identify delays and their downstream effects on the schedule.

What does 'training the trainer' mean in the context of a healthcare IT system rollout?

Answer: Preparing selected staff to train their peers on the new system

Train-the-trainer programs equip selected super users or champions to deliver training to their colleagues, scaling instructional capacity across large organizations.

Which document outlines the expected deliverables, milestones, and boundaries of a healthcare IT project?

Answer: Project scope statement

The project scope statement defines in detail what is and is not included in the project, establishing deliverables, milestones, constraints, and assumptions.