CAD Communication & Stakeholder Engagement 2

Question 1

A developer needs to present a technical design to a non-technical business stakeholder. Which communication approach is most effective?

Accepted Answer

Focus on business outcomes and use analogies to explain technical concepts

Answer

Tailoring communication to the audience by focusing on business value and using analogies helps non-technical stakeholders understand technical decisions.

Question 2

During sprint review, a stakeholder requests a major feature change not in scope. What is the best immediate response?

Accepted Answer

Acknowledge the request, log it as a backlog item, and discuss prioritization with the product owner

Answer

Acknowledging the request professionally and routing it through the backlog ensures proper prioritization without disrupting the current sprint.

Question 3

Which document is best suited for capturing agreed-upon requirements to avoid scope creep with stakeholders?

Accepted Answer

Signed requirements traceability matrix

Answer

A signed requirements traceability matrix provides a formal, traceable record of agreed requirements, helping prevent scope creep.

Question 4

A stakeholder is unresponsive to emails about a critical decision. What should a developer do?

Accepted Answer

Try an alternative communication channel and notify the project manager of the blocker

Answer

Switching communication channels and flagging the blocker to the project manager ensures the issue is addressed without stalling progress.

Question 5

What is the primary purpose of a RACI matrix in stakeholder communication?

Accepted Answer

To define who is Responsible, Accountable, Consulted, and Informed for each task

Answer

A RACI matrix clarifies roles and communication expectations for every task, reducing ambiguity in stakeholder engagement.

(CAD) Certified Application Developer Practice Test

(CAD) Certified Application Developer Practice Test

CAD Communication & Stakeholder Engagement 2