CAD Leadership and Administration 2

Question 1

Which of the following is the MOST appropriate way to handle a conflict between two activity staff members?

Accepted Answer

Address the conflict directly and privately, helping both parties reach a resolution

Answer

Addressing conflicts directly, privately, and constructively helps resolve issues without damaging team dynamics.

Question 2

Volunteers in the activity department should receive:

Accepted Answer

An orientation covering facility policies, resident rights, and their specific role

Answer

All volunteers working with residents must receive an orientation that covers facility policies, resident rights, confidentiality, and their specific duties.

Question 3

An activity department budget typically includes which of the following categories?

Accepted Answer

Supplies, equipment, entertainment, and staff training costs

Answer

Activity budgets cover supplies, equipment, entertainment costs, staff development, and other programming expenses.

Question 4

Which of the following best describes the role of the activity director in facility-wide quality improvement?

Accepted Answer

The activity director contributes activity-related data and participates in quality assurance and performance improvement (QAPI) processes

Answer

Activity directors contribute activity-related outcomes data and participate in the facility's interdisciplinary QAPI process.

Question 5

How should an activity director respond to a below-average state survey citation related to activity services?

Accepted Answer

Develop a plan of correction that addresses root causes and implements measurable improvements

Answer

A plan of correction should address root causes, describe corrective actions, and include measurable outcomes and timelines.

CAD - Certified Activity Director Practice Test

CAD - Certified Activity Director Practice Test

CAD Leadership and Administration 2