Business Degree Organizational Behavior 2

Question 1

What is 'organizational change management'?

Accepted Answer

A structured approach to transitioning individuals and organizations from a current state to a desired future state

Answer

Change management provides a structured framework to guide employees through organizational transitions, minimizing disruption and resistance.

Question 2

What is the difference between 'formal' and 'informal' organizational structure?

Accepted Answer

Formal structures are officially documented hierarchies; informal structures are emergent social networks

Answer

Formal structure is the officially defined hierarchy and reporting relationships, while informal structure consists of the social networks and relationships that emerge naturally.

Question 3

What is 'conflict resolution' in an organizational context?

Accepted Answer

The process of facilitating the peaceful ending of conflict between parties

Answer

Conflict resolution involves strategies and processes to facilitate the peaceful ending of disputes between employees or groups in an organization.

Question 4

What is 'employee engagement'?

Accepted Answer

The level of emotional commitment and enthusiasm employees have toward their work and organization

Answer

Employee engagement measures how emotionally invested and committed employees are to their work, team, and organizational goals.

Question 5

According to Herzberg's Two-Factor Theory, what are 'hygiene factors'?

Accepted Answer

Conditions whose absence causes dissatisfaction but whose presence does not necessarily motivate

Answer

Hygiene factors (like salary, working conditions, and company policy) prevent dissatisfaction when adequate, but do not themselves create motivation.

Business Degree Practice Test

Business Degree Practice Test

Business Degree Organizational Behavior 2