BSEM Operations Management & Process Improvement 2

Question 1

In operations management, what does 'cycle time' refer to?

Accepted Answer

The time required to complete one unit from start to finish at a workstation

Answer

The total time from order placement to delivery

Answer

The interval between scheduled maintenance cycles

Answer

The frequency of inventory audits

Question 2

Which quality management tool displays the frequency distribution of defects by category to identify the most significant causes?

Accepted Answer

Pareto chart

Answer

Control chart

Answer

Scatter diagram

Answer

Fishbone diagram

Question 3

What is the primary purpose of Statistical Process Control (SPC)?

Accepted Answer

To monitor a process using statistical methods and detect variation

Answer

To set production quotas for each shift

Answer

To calculate the cost per unit produced

Answer

To rank suppliers by delivery performance

Question 4

In the Theory of Constraints (TOC), what is the first step in the five focusing steps?

Accepted Answer

Identify the system's constraint

Answer

Exploit the constraint

Answer

Elevate the constraint

Answer

Subordinate everything to the constraint

Question 5

What does 'poka-yoke' mean in lean manufacturing?

Accepted Answer

A mistake-proofing device or technique that prevents errors

Answer

A Japanese term for continuous improvement

Answer

A visual workplace organization system

Answer

A pull-based scheduling approach

Question 6

Which inventory management system orders a fixed quantity when stock falls to a predetermined reorder point?

Accepted Answer

Fixed-order quantity system (Q-system)

Answer

Periodic review system (P-system)

Answer

Material Requirements Planning (MRP)

Answer

Just-in-Time (JIT) system

Question 7

What is takt time in lean manufacturing?

Accepted Answer

The available production time divided by customer demand rate

Answer

The time a machine is available for production each day

Answer

The average time to set up equipment between runs

Answer

The maximum cycle time observed across all workstations