BPA BPA Change Management & Governance 2

Question 1

What is the role of a Process Owner in BPA governance?

Accepted Answer

Accountable for the performance, compliance, and continuous improvement of a specific automated process

Answer

The Process Owner is accountable for ensuring that an automated process meets business goals, remains compliant, and is continuously improved.

Question 2

An organization wants to ensure all BPA changes are traceable. Which practice best supports this requirement?

Accepted Answer

Maintaining a Change Log with timestamps, approvers, and descriptions

Answer

A Change Log provides a permanent, auditable record of every change, including who approved it and when it was made.

Question 3

Which type of change in BPA governance typically requires the least formal approval due to its low risk and pre-approved nature?

Accepted Answer

Standard change

Answer

Standard changes are pre-approved, low-risk, and follow a well-documented procedure, so they require minimal formal review.

Question 4

What is the primary reason BPA governance frameworks require a business impact assessment before deploying changes?

Accepted Answer

To identify potential disruptions to dependent processes and stakeholders

Answer

A business impact assessment identifies which processes, teams, and systems could be affected by a change, enabling proactive risk mitigation.

Question 5

In a BPA governance model, who is typically responsible for communicating the status of a change to business stakeholders?

Accepted Answer

The Change Manager

Answer

The Change Manager coordinates the change process and is responsible for communicating status, impacts, and outcomes to relevant stakeholders.

BPA - Business Process Automation Certification Practice Test