BPA BPA Change Management & Governance

Question 1

What is the primary purpose of a Change Advisory Board (CAB) in a BPA governance framework?

Accepted Answer

To review, approve, and prioritize changes to automated processes

Answer

To write automation scripts

Answer

To monitor system uptime

Answer

To train end users on new workflows

Question 2

Which document formally authorizes the execution of a change to a BPA system?

Accepted Answer

Change Order (CO)

Answer

Change Request (CR)

Answer

Service Level Agreement (SLA)

Answer

Risk Register

Question 3

In BPA governance, what does 'version control' primarily protect against?

Accepted Answer

Accidental overwrite or loss of a previously working process configuration

Answer

Unauthorized user access

Answer

Network outages

Answer

Excessive CPU usage

Question 4

A company is rolling out a new automated invoice process. Which change management practice reduces resistance from the finance team?

Accepted Answer

Stakeholder communication and early involvement in design

Answer

Deploying without notice to avoid disruption

Answer

Restricting access until go-live

Answer

Automating the change approval itself

Question 5

What is a rollback plan in the context of BPA change management?

Accepted Answer

A documented procedure to revert a system to its previous state if a change fails

Answer

A plan to expand automation to new departments

Answer

A schedule for user training sessions

Answer

A budget forecast for automation projects

Question 6

Which governance metric best indicates whether BPA change management processes are effective?

Accepted Answer

Change success rate (percentage of changes implemented without incident)

Answer

Number of automation scripts deployed

Answer

Total number of users trained

Answer

Average bot execution time